FAQs

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Sometimes there are simple solutions to certain issues that you could check, and even fix, yourself. We want to help you save money whenever possible, so we’ve listed some common problems with basic solutions that may help you prevent a service call. Of course, we are happy to help you whenever you need us!

If the outlet is in an area where it may be connected to a GFCI (Ground Fault Circuit Interrupter) circuit (outdoors, garage, kitchen, restroom) it may be connected to a GFCI outlet that needs to be reset. All GFCI outlets will have two buttons, one for testing and one for reset. Push the reset button on each GFCI outlet, starting with those closest to the outlet not working, to see if this restores power.

If this does not resolve the issue, make sure it is not a switched outlet connected to a wall switch. Turn on the nearby wall/light switches and see if that connects power to the outlet.

If there is still no power to the outlet, check the electrical panel to see if any of the breakers have tripped. If so, you can turn the tripped breaker back to the “on” position.

For further assistance, please call our service department at (561) 965-2323 or click here to schedule a service call.

Ground Fault Circuit Interrupter (GFCI) receptacles and special ground fault circuit breakers are designed to protect you from even the smallest shock. A sensitive internal mechanism is designed to open the circuit in the event of the slightest imbalance in power.

Common causes of ground fault units tripping are inferior appliances such as hair dryers, electric toothbrushes, and nightlights. Outside receptacles can become invaded with insects and their nests, as well as becoming dampened from rain or sprinkler systems. As with circuit breakers, GFCI units trip as they are designed to do, and are seldom defective. Once the cause of tripping can be determined and isolated, the unit can be reset and power restored. To test a suspected source of tripping, unplug the suspect device and push the reset button on the nearest GFCI outlet.

Critical power supply requirements such as freezers, oxygen generators, etc. should be plugged into standard receptacles, rather than receptacles protected by sensitive GFCI units that could shut down the power source.

For further assistance, please call our service department at (561) 965-2323 or click here to schedule a service call.

Is your power out in half of your house? The problem is very likely with the service coming from the utility company. You may be able to save the cost of a service call to us by calling them first to check their service to your property.

If they confirm their service is intact, please call our service department at (561) 965-2323 or click here to schedule a service call.

Circuit breakers “break” the flow of current through the circuit when the amount of amperage flowing through the circuit breaker exceeds the rating of the circuit breaker, generally from an overload or direct short to ground.

It is common to think that because the breaker is tripping that it is defective, but tripping is exactly what they are designed to do and is most often functioning properly with another source for the problem.

If a tripping circuit breaker feeds a circuit to a water heater for example, it is very likely that the water heater has a defective heating element, and the normal procedure is to have a plumber repair or replace the water heater. Generally, appliances have a local disconnect switch or a cord plugged into an adjacent receptacle. To confirm that the trouble is internal, disconnect the power at the switch (or unplug the cord) to isolate the water heater from the circuit, then reset the circuit breaker by turning it all the way to the off position, then fully on again. If the circuit breaker holds then the trouble is likely in the appliance and the circuit breaker is functioning properly.

The source of trouble causing a circuit breaker feeding a circuit with numerous lights and receptacles to trip is more difficult to diagnose. The source of the trouble may be caused by a “short” in the circuit, an overload, or a host of other possibilities. Our electricians are able to troubleshoot these problems for you. For further assistance, please call our service department at (561) 965-2323 or click here to schedule a service call.

Are you getting slight tingles from your sink or plumbing? It is likely that the water ground system is a better ground than the main electric service ground. For your family’s safety please call our Service Department right away and have our electricians check the incoming electric service equipment. The trouble could be from numerous sources, but your wellbeing demands the assurance of a good grounding system.

You can reach our service department at (561) 965-2323 or click here to schedule a service call.

If fluorescent lights begin to flicker, operate dimmer than when they were new or come on slowly, first check the fluorescent lamps. Generally older lamps will become dark at the end and may lose 20% of their brilliance. Replacing the lamps will generally solve the trouble as well as brighten the area.

If new lamps don’t resolve the problem, it is likely that the ballast (internal transformer) is defective and will have to be replaced. It is also possible that there is a defective socket or internal connection that requires attention. For further assistance, please call our service department at (561) 965-2323 or click here to schedule a service call.

Every electrical system should have surge protection, especially with Florida being known as the “lightning capital” of the world. Nothing can withstand a direct hit by a lightning strike; however most frequent damage occurs due to an adjacent strike, which can cause a power surge on the electrical system. This surge of power wreaks havoc with today’s sensitive electronic equipment, knocking out computers, TV’s, stereo equipment, appliances, telephones, and everything electronic.

Surge protectors come in all sizes, capabilities and prices. Call us at (561) 965-2323 for further information or click here to schedule a free estimate and let us recommend a unit to help protect your valuable property.